Most of our new patients arrive after years of avoiding the chair. So the first visit is longer on purpose, everything we find is shown to you on the ceiling screen, and nothing starts until you have seen the price.
No. You get an exam, a clear list of what needs doing, and that list put in order of what actually matters first. No pressure to book the whole plan on day one.
Do you take my health fund?
If your fund is on the HICAPS network, you swipe at the desk, the claim goes through on the spot, and you pay the gap only. We are not a preferred provider for any single fund.
Can I just come in and talk first?
Yes. Ask for a talk-only first visit: a chat, a look with a mirror if you want one, and a plan on paper. Nothing else happens unless you say so.
Do you bulk bill children?
Yes. Eligible children aged 2 to 17 are covered for a capped amount of dental care over two calendar years under the Child Dental Benefits Schedule, and we bulk bill it, so there is nothing to pay at the desk.
Where do I park?
Behind the building, off the lane. The whole practice is step-free, from the car park to the chair.
Your teeth have been patient enough
Book the easy appointment first: a longer, gentle first visit and a plan on paper. HICAPS is on the desk, so if you are in a fund you claim on the spot and pay the gap only.