Book forty minutes. Bring the actual problem.
No discovery process, no qualification call before the call.
What makes a scoping call useful.
The most productive calls start with a specific frustration rather than a request for services. ‘Our sales team describes us three different ways’ is a better brief than ‘we need brand work’, because it tells us what success would look like.
You do not need a finished brief, a budget approved or an internal consensus. If you have a number in mind, sharing it genuinely helps — our rates are published, so it is used to shape the scope rather than to price you.
Send a brief
A paragraph is plenty. We will come back with times or with a reason we are not the right agency.
What is actually frustrating you, in your own words
What you have already tried
Whether there is a deadline or an event driving it
A budget range, if you have one
Whether you have worked with an agency before, and how it went
When we reply
Within one working day. If we are not right for the work we will say so in that reply rather than booking a call to say it.
Broadside, Level 2, an old printworks, Fortitude Valley
Six people, one office, no network. Everything we cannot do ourselves we will name and pass through at cost.
Telephone
Address
Broadside, Level 2, The Old Printworks, Fortitude Valley QLD