Common questions
Asked at first meetings
If yours is not here, phone and ask. We answer these ourselves.
Are you QBCC licensed builders?
No — we are interior designers, not builders, and we do not do building work. Any structural or renovation work is carried out by a QBCC-licensed builder we work alongside; our fee covers design, specification and site coordination.
Does the budget conversation have to happen at the first meeting?
Yes, or close to it. A brief without a number is not a brief. We would far rather hear an uncomfortable figure early than design a scheme you cannot afford.
Where does the money go furthest?
Lighting, almost always. If a room feels wrong and you cannot say why, it is nearly always the lighting, and it is also the cheapest thing on the list to fix.
Can site decisions wait until the weekend?
Not always. A renovation generates decisions daily and delays compound, which is the entire argument for the management service — not the design itself.
Do you take a margin on furniture or trade purchases?
No. Every item is passed through at what we paid for it, shown next to the retail price on the invoice.
Can we start with just one room?
Yes — it is the least committing way to find out whether we are useful to you, and it is what most people do.